Current Projects: JNet (2012 - Present)
JNet
JNet is the intranet site of the Administrative Office of the United States Courts (AO). It provides a wide range of legislative, administrative, legal, financial, program and information technology services to the federal courts. I am currently the primary IT specialist/web developer for the Department of Technology Services in the AO, and I am responsible for the IT section of JNet.
I work closely within a communications team to ensure the site develops in step with current initiatives and communication goals. I also work closely with the Office of Public Affairs to ensure our IT content aligns with the branding and communication vision of the entire AO.
I work on a variety of web-related projects which are often cross-departmental and fall into the following areas:
Communications and Branding
- Work closely with Office of Public Affairs to ensure IT branding is consistent with their guidelines and vision
- Develop web content templates and best practices for content creators
Digital Content Management (DCM)
- Collaboration with content authors and editors
- Content Management Systems (CMS) Drupal, SharePoint
- Manage and process web ticketing app and requests
- Web site migration
- Monitor and repair link functionality
- Work with editors to optimize content for web
- Coding (HTML, JavaScript, CGI, CSS, SVG, PHP)
IT Business Process Analysis
- Monitor website ecosystem within the AO and identify emergent issues
- Troubleshooting CMS and database systems
- Work with domain administrators to address domain naming issues and site redirects
Information Architecture (IA)
- Improve court user experience through effective architecture
- Develop and improve taxonomy through user testing
Search Engine Optimization (SEO)
- Monitor and test Content to optimize content rankings
- Review and update content metadata to promote content
- Interview content experts to identify and prioritize content placement
Web Usability
- Web accessibility and section 508 compliance and remediation
- Structured document design and end user template implementation
Web Site and Software Interface Design
- End user experience design and testing
- Frontend Interface
- Visual layout and typography
Work Philosophy and Goals
I strive for consistent customer satisfaction from the courts and internal customers. I look beyond the internal organizational boundaries to produce work that has value for the courts.