Overview and Background
Overview
I have extensive experience in the interconnected ecosystems of web development. Over the course of my career, I have filled many roles— project manager, developer, process analyst, content manager and graphic interface designer. I have produced and maintained over thirty web sites and worked in private, non-profit, and federal government sectors. The last 20 years I have focused on the federal space and the unique needs of agencies and the public. I have worked in all three branches of the federal government, and I am currently the primary IT specialist/web developer for the Department of Technology Services in the Administrative Office of the United States Courts. I am responsible for the IT section of the Judicial intranet web site (JNet) which provides services to the federal courts.
My broad areas of expertise are:
- Digital Content Management
- Web Site and Software Interface Design
- Content Management Systems (CMS)
- Web Site Migration
- Communications and Branding
- Collaboration with Content Authors and Editors
- End User Experience Design and Testing
- Information Architecture
- Web Usability
- Web Accessibility and Section 508 Compliance and Remediation
- IT Business Process Analysis
- Coding (HTML, JavaScript, CGI, CSS, SVG)
- Troubleshooting CMS and Database Systems
- Visual Layout and Typography
I strive for the highest level of customer service for our web end users and my colleagues. I enjoy working with everyone involved in the web sites—end users, subject matter experts, communication teams and technical teams.
Background
I have always been fascinated with publishing, information management and user interface design. My professional experience began in the 1990s when I published membership databases for a non-profit association and the National Academy of Sciences. As the world wide web became increasingly accessible, I played a key role in developing several association web sites that automated membership services and improved customer satisfaction. I later expanded my services to the private and federal government sectors.